James Gamez

My focus is on leading a dedicated team to enhance and scale the support options available to our customers. Each day, I balance my time between strategizing improvements, collaborating with my team, and ensuring our customers across various regions receive the best possible support.

Providing exceptional support not only empowers our customers but also fosters a sense of accomplishment and satisfaction within our team. I'm able to make a meaningful impact on both our customers' experiences and our team's growth.

If you're looking for an environment that enables you to tackle challenges and a sense of ownership throughout the process, this is the ideal place for you. Here, you'll collaborate with smart, approachable individuals in a positive culture that values teamwork over ego. I feel fortunate to work with people I like and respect every day. So yes, I would highly recommend working here!

I grew up in Alaska, spent most of my youth playing ice hockey, camping or fishing(very typical, I know). Shortly after graduating college, I discovered a passion for drones and and had a hobby of collecting aerial based photos and videos. Little did I know this fascination with drone technology and hardware would lead me to pivot away from working for courts and dive into the tech industry.

Startups and tech are fast-paced and ever-changing, which is something I truly enjoy. The dynamic environment allows me to wear many hats and gain exposure to different parts of the company through collaboration. I joined the company about 6 years ago and have embraced every opportunity since!

Be genuine, share your interests, laugh, and tell us what makes you tick. 

How have you improved or implemented a process that impacted more people than just yourself?